Field Service Crew Lead


This position is based out of our Marlborough warehouse. The Field Service Crew Lead will be part of Tesla s Energy Operations and Maintenance (O&M) team. As a member of the this team, the Crew Lead will lead a team to successfully complete quality upgrades on PV systems. The Crew Lead is in command on a crew and will function as the overall lead on a job site. It is the responsibility of every team member to ensure safe work practices for Tesla s O&M team. New hire training and continued training will be provided.


  • Provide leadership and technical expertise to the Field Service team members
  • Work with a team to; remove, upgrade, perform quality checks, re-install, and commission solar PV systems
  • Ensure all related equipment necessary is available, onsite and cleaned up
  • Communicate job status to the customer and leadership
  • Document and update job status in the company database
  • Lead efforts for safe work practices for the installation teams
  • Attend weekly team meetings
  • Provide an exceptional customer experience to all customers throughout the process
  • Additional duties required as needed
  • Travel may be required


  • 3-5 years experience in roof work, general construction, or carpentry including 3 years of solar PV installation experience
  • Minimum 6 months leading a crew of two or more
  • Understanding of the NEC codes that relate to solar PV installations
  • Ability to lift 50 lbs.
  • Ability to work in extreme environments (example: hot sun, cold, crawl spaces, etc.)
  • Capable of working at heights including on rooftops, climbing ladders and stairs; and performing repetitious duties, including lifting, bending and standing for long periods of time
  • Experience using basic hand and power tools
  • Basic computer skills
  • Must have excellent written and verbal communication skills
  • Must have excellent customer service skills
  • Excellent attendance is crucial for the team to achieve success
  • Ability to work well with and lead others in a collaborative team environment
  • Must be able to successfully pass pre-employment screening requirements

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