Overnight Support Team Member Customer Service & Call Center - Agawam, MA at Geebo

Overnight Support Team Member

Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times All positions must be performed in accordance with team and store Standard Operating Procedures Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department Checks product to ensure it meets WFM quality standards Accurately sorts and scans waste Stocks and cleans shelves, bins, and food preparation areas Maintains back stock in good order Handles DC and UNFI invoices for product delivered outside store receiving hours Properly checks-in product and reports miss-picks to team leadership Receives product from receiving location to sales floor or appropriate back stock spaces Aids in receiving and sorting overnight deliveries for other teams Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing Immediately reports safety hazards and violations Performs other duties as assigned by store, regional, or national leadership Recommended Skills Customer Service Food Safety Friendliness Leadership Maintenance Merchandising Estimated Salary: $20 to $28 per hour based on qualifications.

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